Privacy Policy

Last updated: September 2026

1. About This Policy

Unique Concrete Builders Ltd. (“UCB”, “we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use and protect information when you use our website at www.uniqueconcrete.co.ke.

2. Information We Collect

We may collect the following information when you use our website or submit a quote request:

  • Name and contact details (phone number, email address)
  • Company name (if provided)
  • Project location and project type
  • Products and quantities you enquire about
  • Messages and additional requirements you submit
  • Website usage data (via Google Analytics — see below)

3. How We Use Your Information

We use the information you provide to:

  • Respond to your quote requests and sales enquiries
  • Contact you regarding your enquiry
  • Route your enquiry to the appropriate UCB branch
  • Improve our products and services

We do not sell, rent or share your personal information with third parties for marketing purposes.

4. Google Analytics

Our website uses Google Analytics to understand how visitors use the site. Google Analytics collects anonymised data about your visit, including pages viewed, time on site and general location. This data does not identify you personally. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. WhatsApp & Third-Party Services

When you use our WhatsApp contact buttons, you will be directed to WhatsApp, which is operated by Meta Platforms, Inc. Any communication via WhatsApp is subject to WhatsApp's own privacy policy. UCB is not responsible for WhatsApp's data practices.

6. Data Security

We take reasonable steps to protect the information you provide. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of information transmitted to us.

7. Your Rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. To make such a request, please contact us using the details below.

8. Contact Us

If you have questions about this privacy policy or how we handle your information, please contact UCB:

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.